CRM for BPO Industry
Leading companies trust us.
Schedule a Phone / Skype Demo with our CRM Specialist
You are in good company.


Big Companies trust us
for our products and services
Dquip Clients

Businesses in the BPO Industry our CRM is applicable for

  • Other businesses in the BPO industry

In case, your business type is not listed above please contact our Solution Architect
to know if our BPO CRM can address your business needs.

Contact us for any information on

Whatsapp & Direct
(+91) 808 0041 500
(+91) 808 0041 600
Office Numbers
(+91) 920 9096 844
(+91) 920 9096 855
(+91) 932 4414 355
Office Timings
Mon to Fri - 10 am to 6 pm (IST)

Schedule a Phone / Skype Demo with our CRM Specialist

How our BPO CRM can help you

Approximate Return On Investment from a BPO CRM

Reduce sales cycle span

Upto 22%

Improve customer retention

Upto 37%

Increase lead conversion rates

Upto 55%

Minimize sales & marketing costs

Upto 55%

Revenue increase per calling agent

Upto 60%

Boost sales efficiency

Upto 60%

More information on
BPO CRM Software

All your CRM needs at one source

BPO CRM Hosting

We host

You host

Recommended for

Medium & Small
BPO Business

Large & Medium
BPO Business

Plans start

10 users onwards

20 users onwards


Hosted on Amazon's Secure Servers

Security in your hands

Server management with you

CRM Integration & Customization

BPO CRM Integrations

  • Our BPO CRM can integrate with most ERP, accounting & other softwares

BPO CRM Customizations

  • We are a one stop shop for BPO CRM Customizations & Integrations

BPO CRM Security

Unparallaled Security & Stability

  • It keeps your data safe
  • It backs up automatically
  • Securely encrypted critical data
  • Highly secure cloud servers

BPO CRM Compatibility

Works seamlessly across
Desktops, Tablets & Smartphones




Payment Options for BPO CRM

Cloud (we host)

One time & Maintenance

Server (you host)

One time & Maintenance

9 Key BPO CRM Features

Grow BPO business with CRM Software

BPO CRM Sales Target Management
BPO CRM Quotation Sales Forecast
BPO CRM Manage Sales Team

Give sales reps, managers, and execs everything they need to close leads


Close more deals faster


Gain real-time visibility into sales


Centralise lead Information


Everything you need to know about your prospects - all in one place


Accelerate productivity


Streamline sales operations


Use BPO CRM on Desktop, Tablet & Phone


Real-time reports

Increase productivity with
extensive reports.

Detailed CRM reports for BPO business

Sales Target

Amazingly easy to set, monitor & achieve your sales target.


Focus on important leads. Transform the way you manage leads. Sell more.


Know more about clients. Track your progress.


BPO CRM buyer's guide

Stepwise CRM evaluation and selection details


Sign up for a BPO CRM Demo

List 5 key sales reasons why your BPO Business needs a CRM

Sign up for a free demo & examine our software features

Download the feature list & watch BPO CRM videos or call us


Get all your questions on BPO CRM answered

(+91) 920 9096 844
(+91) 920 9096 855
(+91) 932 4414 355

Ask about the features you need

Know how our software can help you

Which hosting is best for you?

Discuss integration & customization details

Which plan is best for you?


Get best price & kickstart your BPO CRM Software

Order of execution:

1. Finalize integration & customisations

2. Finalize hosting

3. Select a plan

4. Get the best price

5. Pay us ;) & Get started


What is a BPO CRM?

  • Ans: A BPO CRM is basically a customer relationship management software which provides systematic functioning for sales targets, managing and converting leads, following up and other sales activities to help with taking the right call.

Which businesses is the BPO CRM applicable for?

  • -Banking BPO
    -Contact Centre (business) - Call centre
    -Other businesses in the BPO industry

How secure is my data in the BPO CRM?

  • Ans: The critical data for eg: Numbers, Email IDs, Phone numbers, etc. are encrypted in very secure encryption methods so that even anyone who is having access to the database would find it very difficult to decrypt data.
    The code is also encrypted to make sure that no one can fidget with it.

Do you provide a Mobile App?

  • Ans: Our BPO CRM application works perfectly fine on the latest smart phones, tablets & desktops, and is completely responsive.

Can the BPO CRM be customized?

  • Ans: Yes, we can customize the BPO CRM to a certain extent.

Can the BPO CRM be hosted on my server?

  • Ans: Yes, this is subject to the number of users required.
    Kindly contact our solution architect for more details.

How many days would it take for the BPO CRM implementation?

  • Ans: The time would depend on various factors eg: "Are there any customizations?", "Which hosting option have you picked?", "Are there any extra reports required?", etc. A timeline could be given only after the above questions are answered.

Can the BPO CRM be integrated with other softwares?

  • Ans: Yes, this is subject to what kind of integration is required.
    Kindly contact our solution architect for more details.

Can you customize the reports as per my needs?

  • Ans: Any extra reports can be added, the existing ones can not be changed. You can refer our demo to see all the reports.

Can the BPO CRM integrate with my existing Email / SMS vendor?

  • Ans: No, we have a vendor for Email / SMS.
    Kindly contact our solution architect for more details.

What are the technical specifications of the BPO CRM?

  • Ans: Our BPO CRM is built on open source technologies, LAMP (Linux, Apache, MySQL and PHP).

Would the BPO CRM work on macOS / Linux / Windows Operating

  • Ans: Yes, the BPO CRM would work on all the latest versions of macOS / Linux / Windows operating systems.

How would you provide support?

  • Ans: We have a support ticketing process as given below:
    - You raise a support ticket
    - Our support team would solve your issue

    We also provide phone support from Monday to Friday between 10 am - 6 pm. We provide free support for the first year.

    For 24 * 7 live support, you would be charged extra.

Contact us for any information on

Whatsapp & Direct
(+91) 808 0041 500
(+91) 808 0041 600
Office Numbers
(+91) 920 9096 844
(+91) 920 9096 855
(+91) 932 4414 355
Office Timings
Mon to Fri - 10 am to 6 pm (IST)

Schedule a Phone / Skype Demo with our CRM Specialist

What our clients say?

Dquip's ability to provide the right solutions to our ever changing business requirements has meant that they are our chosen partners in I.T.

- Sudarshan Daga, Director

Dquip has been a partner in progress as a valuable professional guide.

- K.M. Aarif

Our relationship started when their business had just commenced and their team size was small. Its been more than 9 years since they have been our vendors for software.

- Rahul Agrawal, Director
We have clients in India, Australia, U.S.A, U.K, Africa, Hong Kong & Singapore.
We take pride in building strategic long - term client relationships.
Top companies rely on our products & services.
Send us an Enquiry
Send us an Enquiry