Overview of Customer Relationship Management Software for BPO business:
BPOs of all sizes need a micro solution for their macro sized functionings to make larger leaps towards quicker business expansion.
Key BPO CRM Modules:
1. Sales Target Module
2. Lead Module
3. Follow-up Modules
4. Product / Service Module
5. Client Module
6. User Module
7. Reports Module
Highlights of the Customer Relationship Management Software:
1. Smooth crm integration gives you a software that function progressively with your current ERP & other accounting softwares.
2. Unrestrained access to the crm system lets you carry you work around anytime and everywhere.
3. Multiple device compatibility keeps the crm easy to use from computers, laptops, tablets, mobiles, etc.
4. Hosting Options let you choose between your own web hosted crm and a hosting on Amazon servers by us.
5. Detailed & intelligent reports provided by the crm weeds though your sales data to give you a panorama of your sales and business.
6. Easy Information Management gives you the upper hand in storing, accessing and utilizing your critical data.
7. Customization and scalability gives you room to have an increasing number of users around a software built according to your specifications.
8. Sales follow-up streamlining maintains uniformity across your business generation activities.