80+ Features of BPO CRM

sales-target-module

Sales Target Module

  • Place, chase and trace sales targets for your BPO and sales people respectively.
  • Monitor your financial ballooning.
  • Scan & manage the sales progress of your BPO and sales teams.

leads-module

Lead Module

  • Add multiple leads.
  • See the condition of each lead follow-up & prioritize accordingly to sell more, faster.
  • Club and assign leads as per your desire.

  • Lead Management
    Data is for representation purpose only.

    Things that you can do in lead module.

    • You can feed-in the basic lead information according to the current form fields given.
    • You can add the origin of the lead & the product / service the lead has enquired for.
    • You can allot leads manually or automatically.
    • You can classify leads and add tags.
    • You can add remarks and make leads high priority.
    • You can directly extract leads from your website into the BPO CRM and auto assign leads to respective sales executives in a specific pattern.
    • You can have customized tags according to leads.
    • You can have customized stages and priorities.
    • You can allocate leads to sales executives product / service wise.
    • You can view leads allocated to sales people product / service wise.
    • You can import leads in the form of excel sheets.
    • You can get an visual update of all the lead data imported from the excel sheet.

    30+ Lead reports

    For information on Lead Module in BPO CRM, contact!

    Amit

    +91 8080 041 500
    (+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    dquip.crm
    Preetam

    +91 8080 041 600
    Schedule a Phone / Skype Demo with our CRM Specialist

followup-module

Follow-up Module

  • Exercise follow-up calls, emails & sms for lead communications.
  • Schedule follow-up calls, emails & sms to leads.
  • Set reminders for follow-ups, calls and messages.

  • Call
    Data is for representation purpose only.

    Things that you can do in Calls module.

    • You can specify a date & time to streamline follow-up calls with prospects and clients.
    • You can add the call's purpose and label calls Eg: important, very important, etc.
    • You can get an sms or email alert for calls so that you or your sales executives never skip any lead follow-ups.
    • You can also allot calls to sales people under you.
    • You can view call logs of all the sales members for today's calls, scheduled and completed calls.
    • You can put in pointers of what’s discussed on call and delete calls.
    • You can upgrade the call status. E.g: Did not pick-up, busy, not reachable, switched off, not interested, in a meeting, call back after sometime, etc.
    • You can streamline a call / email as per your phone call conversations.
    • You can keep a tab of calls done by sales executives / users to know what’s exactly going on in sales follow-up.

    2 Calls reports

    For information on Calls Module in BPO CRM, contact!

    Amit

    +91 8080 041 500
    (+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    dquip.crm
    Preetam

    +91 8080 041 600
    Sms
    Data is for representation purpose only.

    Things that you can do in SMS module.

    • You can quickly search messages by entering the name, email ID, company name, team, department, category.
    • You can schedule follow-up sms to leads, clients, contacts and vendors for respective reasons.
    • You can sms several groups as per their tags. For e.g.: You can sms hot leads, warms leads, etc.
    • You can select a sms body from the existing templates created by you.
    • You can view your entire teams scheduled & done sms. Respective people can see their own scheduled sms.
    • You can get a visual of the number of sms sent, status of sms (sent / scheduled) sms with their respective timings and subjects.

    For information on SMS Module in BPO CRM, contact!

    Amit

    +91 8080 041 500
    (+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    dquip.crm
    Preetam

    +91 8080 041 600
    emails
    Data is for representation purpose only.

    Things that you can do in Emails module.

    • You can do a rapid mail search by typing-in the name, email ID, company name, team, department, category.
    • You can pick a date & time to automate follow-up mails for leads, clients & contacts for respective reasons.
    • You can select an email template from the existing ones created by you.
    • You can manually compose emails with selected font format options and attach files.
    • You can view your entire team's today’s emails, scheduled emails, emails sent. Respective people can see their own scheduled emails.
    • You can know the precise number of emails sent, read, unread, bounced, sent and scheduled with their respective timings.

    For information on Emails Module in BPO CRM -, contact!

    Amit

    +91 8080 041 500
    (+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    dquip.crm
    Preetam

    +91 8080 041 600
    Schedule a Phone / Skype Demo with our CRM Specialist

product-service-module

Product / Service Module

  • Feed-in multiple products / services.
  • Add their dimensions, specifications and pricing.
  • Categorize products / services.

  • product-service
    Data is for representation purpose only.

    Things that you can do in Product / Service module.

    • You can type-in details of multiple products / services according to the fields specified in the current form.
    • You can give start & end dates, code numbers, etc. for product / services.
    • You can specify details, physical dimensions & labels for your product / service. Tag Eg: Premium, Custom, etc.
    • You can add the Cost price, Minimum Selling & Maximum Selling prices of products / services.
    • You can specify tax additions and extra charges for the products / services.
    • You can affix photographs & documents in various formats regarding your product/service. Eg: Presentations, brochures etc.
    • You can see & modify product / service specifications.

    For information on Product / Service Module in BPO CRM, contact!

    Amit

    +91 8080 041 500
    (+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    dquip.crm
    Preetam

    +91 8080 041 600
    Schedule a Phone / Skype Demo with our CRM Specialist

client-module

Client Module

  • You can add the contact information of clients.
  • Allot, segregate and communicate seamlessly with your clients via calls, emails and sms.

calendar-module

Calendar Module

  • Serves as your task-oriented calendar.
  • Let's you mark prime dates relevant to your BPO, employees, leads and clients.

  • calendar
    Data is for representation purpose only.

    Things that you can do in Calendar Module.

    • You can see all the critical sales activities and prime dates relevant to your BPO, employees, leads and clients.
    • You can know all the tasks, calls, SMS, emails scheduled in your calendar.
    • You can update tasks, calls, SMS, emails scheduled in your calendar.

    For information on Calendar Module in BPO CRM, contact!

    Amit

    +91 8080 041 500
    (+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    dquip.crm
    Preetam

    +91 8080 041 600
    Schedule a Phone / Skype Demo with our CRM Specialist

bpo-module

BPO Module

  • Add and handle your BPO and branch details; save and know all the basic contact information.
  • Add, modify and remove contact details & designations of employees according to departments.

  • bpo
    Data is for representation purpose only.

    Things that you can do in BPO Module.

    • You can add your BPO's particulars with the branch, department and designation details.
    • You can view, edit and trash the particulars of your BPO and details of the branch, department and designation.

    For information on BPO Module in BPO CRM, contact!

    Amit

    +91 8080 041 500
    (+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    dquip.crm
    Preetam

    +91 8080 041 600
    Schedule a Phone / Skype Demo with our CRM Specialist

contacts-module

Contacts Module

  • Accumulate, alter and trash contact details of clients.
  • Save important dates regarding product / service purchases.
  • Set payment reminders, etc.

  • contacts
    Data is for representation purpose only.

    Things that you can do in Contacts Module.

    • You can pull-in your existing contacts.
    • You can feed-in several contact particulars of customers.
    • You can feed-in birth dates, anniversaries, remarks and other information about respective contacts.
    • You can add & see all the contacts with their required details.
    • You can add & view all the contacts with their necessary details.

    View 4 Contact reports

    For information on Contacts Module in BPO CRM, contact!

    Amit

    +91 8080 041 500
    (+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    dquip.crm
    Preetam

    +91 8080 041 600
    Schedule a Phone / Skype Demo with our CRM Specialist

For information on BPO CRM, contact!

Amit

+91 8080 041 500
(+91) 92 0909 6844
(+91) 92 0909 6855
(+91) 932 4414 355
Mon to Fri - 10 am to 6 pm (IST)
dquip.crm
Preetam

+91 8080 041 600