80+ Features of BPO CRM

sales-target-module

Sales Target Module

  • Place, chase and trace sales targets for your BPO and sales people respectively.
  • Monitor your financial ballooning.
  • Scan & manage the sales progress of your BPO and sales teams.

leads-module

Lead Module

  • Add multiple leads.
  • See the condition of each lead follow-up & prioritize accordingly to sell more, faster.
  • Club and assign leads as per your desire.

  • Lead Management
    Data is for representation purpose only.

    Things that you can do in lead module.

    • You can feed-in the basic lead information according to the current form fields given.
    • You can add the origin of the lead & the product / service the lead has enquired for.
    • You can allot leads manually or automatically.
    • You can classify leads and add tags.
    • You can add remarks and make leads high priority.
    • You can directly extract leads from your website into the BPO CRM and auto assign leads to respective sales executives in a specific pattern.
    • You can have customized tags according to leads.
    • You can have customized stages and priorities.
    • You can allocate leads to sales executives product / service wise.
    • You can view leads allocated to sales people product / service wise.
    • You can import leads in the form of excel sheets.
    • You can get an visual update of all the lead data imported from the excel sheet.

    30+ Lead reports

    For information on Lead Module in BPO CRM, contact!

    Sales Person
    Amit

    +91 808 0041 500
    Contact Call(+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    Contact Skypedquip.crm
    Sales Person
    Glatian

    +91 808 0041 600
    Schedule a Phone / Skype Demo with our CRM Specialist

followup-module

Follow-up Module

  • Exercise follow-up calls, emails & sms for lead communications.
  • Schedule follow-up calls, emails & sms to leads.
  • Set reminders for follow-ups, calls and messages.

  • Call
    Data is for representation purpose only.

    Things that you can do in Calls module.

    • You can specify a date & time to streamline follow-up calls with prospects and clients.
    • You can add the call's purpose and label calls Eg: important, very important, etc.
    • You can get an sms or email alert for calls so that you or your sales executives never skip any lead follow-ups.
    • You can also allot calls to sales people under you.
    • You can view call logs of all the sales members for today's calls, scheduled and completed calls.
    • You can put in pointers of what’s discussed on call and delete calls.
    • You can upgrade the call status. E.g: Did not pick-up, busy, not reachable, switched off, not interested, in a meeting, call back after sometime, etc.
    • You can streamline a call / email as per your phone call conversations.
    • You can keep a tab of calls done by sales executives / users to know what’s exactly going on in sales follow-up.

    2 Calls reports

    For information on Calls Module in BPO CRM, contact!

    Sales Person
    Amit

    +91 808 0041 500
    Contact Call(+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    Contact Skypedquip.crm
    Sales Person
    Glatian

    +91 808 0041 600
    Sms
    Data is for representation purpose only.

    Things that you can do in SMS module.

    • You can quickly search messages by entering the name, email ID, company name, team, department, category.
    • You can schedule follow-up sms to leads, clients, contacts and vendors for respective reasons.
    • You can sms several groups as per their tags. For e.g.: You can sms hot leads, warms leads, etc.
    • You can select a sms body from the existing templates created by you.
    • You can view your entire teams scheduled & done sms. Respective people can see their own scheduled sms.
    • You can get a visual of the number of sms sent, status of sms (sent / scheduled) sms with their respective timings and subjects.

    For information on SMS Module in BPO CRM, contact!

    Sales Person
    Amit

    +91 808 0041 500
    Contact Call(+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    Contact Skypedquip.crm
    Sales Person
    Glatian

    +91 808 0041 600
    emails
    Data is for representation purpose only.

    Things that you can do in Emails module.

    • You can do a rapid mail search by typing-in the name, email ID, company name, team, department, category.
    • You can pick a date & time to automate follow-up mails for leads, clients & contacts for respective reasons.
    • You can select an email template from the existing ones created by you.
    • You can manually compose emails with selected font format options and attach files.
    • You can view your entire team's today’s emails, scheduled emails, emails sent. Respective people can see their own scheduled emails.
    • You can know the precise number of emails sent, read, unread, bounced, sent and scheduled with their respective timings.

    For information on Emails Module in BPO CRM -, contact!

    Sales Person
    Amit

    +91 808 0041 500
    Contact Call(+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    Contact Skypedquip.crm
    Sales Person
    Glatian

    +91 808 0041 600
    Schedule a Phone / Skype Demo with our CRM Specialist

product-service-module

Product / Service Module

  • Feed-in multiple products / services.
  • Add their dimensions, specifications and pricing.
  • Categorize products / services.

  • product-service
    Data is for representation purpose only.

    Things that you can do in Product / Service module.

    • You can type-in details of multiple products / services according to the fields specified in the current form.
    • You can give start & end dates, code numbers, etc. for product / services.
    • You can specify details, physical dimensions & labels for your product / service. Tag Eg: Premium, Custom, etc.
    • You can add the Cost price, Minimum Selling & Maximum Selling prices of products / services.
    • You can specify tax additions and extra charges for the products / services.
    • You can affix photographs & documents in various formats regarding your product/service. Eg: Presentations, brochures etc.
    • You can see & modify product / service specifications.

    For information on Product / Service Module in BPO CRM, contact!

    Sales Person
    Amit

    +91 808 0041 500
    Contact Call(+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    Contact Skypedquip.crm
    Sales Person
    Glatian

    +91 808 0041 600
    Schedule a Phone / Skype Demo with our CRM Specialist

client-module

Client Module

  • You can add the contact information of clients.
  • Allot, segregate and communicate seamlessly with your clients via calls, emails and sms.

calendar-module

Calendar Module

  • Serves as your task-oriented calendar.
  • Let's you mark prime dates relevant to your BPO, employees, leads and clients.

  • calendar
    Data is for representation purpose only.

    Things that you can do in Calendar Module.

    • You can see all the critical sales activities and prime dates relevant to your BPO, employees, leads and clients.
    • You can know all the tasks, calls, SMS, emails scheduled in your calendar.
    • You can update tasks, calls, SMS, emails scheduled in your calendar.

    For information on Calendar Module in BPO CRM, contact!

    Sales Person
    Amit

    +91 808 0041 500
    Contact Call(+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    Contact Skypedquip.crm
    Sales Person
    Glatian

    +91 808 0041 600
    Schedule a Phone / Skype Demo with our CRM Specialist

bpo-module

BPO Module

  • Add and handle your BPO and branch details; save and know all the basic contact information.
  • Add, modify and remove contact details & designations of employees according to departments.

  • bpo
    Data is for representation purpose only.

    Things that you can do in BPO Module.

    • You can add your BPO's particulars with the branch, department and designation details.
    • You can view, edit and trash the particulars of your BPO and details of the branch, department and designation.

    For information on BPO Module in BPO CRM, contact!

    Sales Person
    Amit

    +91 808 0041 500
    Contact Call(+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    Contact Skypedquip.crm
    Sales Person
    Glatian

    +91 808 0041 600
    Schedule a Phone / Skype Demo with our CRM Specialist

contacts-module

Contacts Module

  • Accumulate, alter and trash contact details of clients.
  • Save important dates regarding product / service purchases.
  • Set payment reminders, etc.

  • contacts
    Data is for representation purpose only.

    Things that you can do in Contacts Module.

    • You can pull-in your existing contacts.
    • You can feed-in several contact particulars of customers.
    • You can feed-in birth dates, anniversaries, remarks and other information about respective contacts.
    • You can add & see all the contacts with their required details.
    • You can add & view all the contacts with their necessary details.

    View 4 Contact reports

    For information on Contacts Module in BPO CRM, contact!

    Sales Person
    Amit

    +91 808 0041 500
    Contact Call(+91) 92 0909 6844
    (+91) 92 0909 6855
    (+91) 932 4414 355
    Mon to Fri - 10 am to 6 pm (IST)
    Contact Skypedquip.crm
    Sales Person
    Glatian

    +91 808 0041 600
    Schedule a Phone / Skype Demo with our CRM Specialist

For information on BPO CRM, contact!

Sales Person
Amit

+91 808 0041 500
Contact Call(+91) 92 0909 6844
(+91) 92 0909 6855
(+91) 932 4414 355
Mon to Fri - 10 am to 6 pm (IST)
Contact Skypedquip.crm
Sales Person
Glatian

+91 808 0041 600