How we deliver value to the Manufacturing industry

Dquip enables Manufacturing businesses and other participants of the Manufacturing industry to leverage technology and effectuate proficient sales activities. We combine domain expertise with state of the art technology to improve processes across various segments like sales target management, pre sales activities such as management of prospective customers, follow up mechanization, quotation management and penetrating insights in real time sales data.

Dquip assists Manufacturing businesses in getting the best solutions and technology implementations to enhance core sales functions of a Manufacturing business. Our CRM helps Manufacturing companies deliver terrific performance in the sales front and upgrade shareholder value. Our expertise is focused on helping these respective sections of the sales cycle from sales target management, management of prospective customers, follow up mechanization, quotation management and real time lead & client data access to optimize the sales pipeline.

The further diversification of the Manufacturing industry, and an increasing consumer demand for quality paire with the fierce competition are pressing reasons for Manufacturing businesses to reconsider their existing processes & implement technology to reinvent business models, and enhance their client acquisition methods. We help Manufacturing businesses automate their critical sales activities from target assigning to lead conversions, lead capturing & categorising, automating follow ups, and sending quotations to winning deals.

We also help businesses of the Manufacturing sector and its counterparts connect with consumers on digital mediums by providing lead and customer engagement solutions for balancing maximum efficiency with minimal resource usage.

We help Manufacturing business entities effectuate highly productive sales processes across different sales verticals by leveraging IT infrastructure.

Kindly reach us for any queries regarding Manufacturing CRM Software.

10 Key benefits of Manufacturing CRM

CRM for the Manufacturing industry helps implement real world solutions for improving revenue generation rates, sandboxing business data and enabling business expansion with smarter decision making.

The following are some benefits of using a Manufacturing CRM:

1. Effectively set, assign and complete sales targets for procuring orders
2. A robust process for assigning, prioritizing and converting prospective customers
3. Never fail to follow up prospective customers, automate reminders for the same
4. Increased sales productivity by using one console for critical sales tasks & data updation
5. Qualitative sales operations with higher deal closing rates
6. Get measurable business analysis in real time
7. Save time & digitize the quotation creation & sending with accuracy
8. Have a synchronized information chain with real time updates and business statistics
9. Better informed decision making
10. Classified data security and access

Steps before buying a Manufacturing CRM

1. Prioritize the 5 key sales problems & reasons for why you need a CRM for your Manufacturing business
2. Make a list of the 10 key features you want in a Manufacturing CRM
3. Search for Manufacturing CRM software vendors in your city / country
4. Narrow down your search to a minimum of 5 Manufacturing CRM vendors & sign up for a free demo with all of them.
5. Get the CRM vendors to give you a demo of the Manufacturing CRM online or in your office.
6. See if the software sorts the 5 key sales queries of your Manufacturing enterprise
7. See if the Manufacturing CRM has the 10 critical features that you expect.
8. Find out from the vendors how their Manufacturing CRM software could address your problems with those 10 features
10. Decide on 2 Manufacturing CRMs which you think are perfect fits for your business needs, have competent vendors who are able to convey the value that can be added to your business.
11. Get a checklist made with the basic features and functionalities you need.

To further help you select the best Manufacturing CRM software & vendor, we have created the below checklist:

1. Pick a Hosting Option : Figure out which hosting option is the best fit for you i.e.
- On cloud server (SAAS - software as a service)
- Installed on your online servers

2. User Interface & Training : Evaluate the Manufacturing CRM to see if the software is simple to use and the kind of intensive training the vendor would provide.

3. Pricing & Quality : Get a clear understanding of the cost involved and software package that comes at that price. Don’t settle on a software’s quality over cost as it would not benefit in the future.

4. Identify the understanding CRM vendor : Figure out which Manufacturing CRM vendor guides you aptly or suggests any more features which could prove to be a booster for your Manufacturing company.

5. Customer support & Maintenance : Find out details about how the vendor would provide support & maintenance if needed.

6. Client feedback & vendor reputation : Get 3 references of the CRM vendor’s clients and see how the vendor has faired in providing the software, post sales support and maintenance.

7. Software Integrations : In case you have any existing software you want integrated with the Manufacturing CRM ask the vendor about the details, time, process & costs.
Note: Make sure you have specifications of the integration documented before implementation.

8. Customizations : If you need the Manufacturing CRM customized, check whether the vendor would do the same.
Note: If yes, get the screens & features of the customizations finalized. Make sure you get them documented & printed before beginning work. Also finalize the time and cost for the same.

9. Obtain a schedule for the Manufacturing CRM implementation : Get a time bound plan from the vendor about the completion of any integrations, customizations & deployment of the Manufacturing CRM.

3 Things to do before implementing the Manufacturing CRM:

1. Review the complete software before it goes live.

2. Be sure that your employees are available for training.

3. Make a person from your company responsible to administer:
- Religious usage of the Manufacturing CRM software
- Manage interactions between your employees & the vendor
- Get feedback about the Manufacturing CRM
- Answer employees’ basic queries about using the Manufacturing CRM
- Convey major issues about the software to the vendor

If you need more information or guidance regarding selecting an Manufacturing CRM or have any suggestions / queries feel free to reach out to us.

Detailed Information on Manufacturing CRM

What is Manufacturing CRM?

Even though "Manufacturing CRM" would sound familiar you would be doubtful about it's meaning and might not have entirely understood how a CRM can benefit the manufacturing industries.

In simple words CRM (Customer Relationship Management) system helps store, manage, monitor and analyse product & customer data for sales, leads, revenue, etc. A CRM solution enables a business to serve the best customer services and enhance buyer's experiences. It also empowers sales teams to manage their workload and sell effectively in multitudes. In short, a Manufacturing CRM is a quicker & efficient method to unify, streamline & electronically execute sales activities to achieve higher sales targets.

A Manufacturing CRM gives you a direct view into your daily business sales and empowers you with a console to achieve higher business objectives.

Manufacturing Industry scenario in India

The manufacturing business being a B2B industry, encompasses all tangible production needs that arise in the production process.
A Manufacturing business has two possible sales functioning:
• Pattern 1: An intermediary sales teams (between the manufacturer & distributor OR between a distributor & retailers). Considering this pattern, the business cycle includes i) A manufacturer, ii) Sales Teams, iii) Distributors & iv) Retailers.
• Pattern 2: Sales teams for direct sales between the manufacturer & corporates. Considering the given pattern, the business cycle involves the following: i) A manufacturer, ii) Sales Teams, iii) Corporates.

Given the magnitude of growth, the manufacturing industry promises a sky scraped growth for the decade to come. Considering these market traits, it can be said that the revenue growth would be directly proportionate to the mass production & manufacturing creating a growing need for a Manufacturing CRM Software. Remarkable performance & break free production are the need of the hour and being able to control all these functionalities while keeping big data intact is essential cushioning to support the rocketing growth of manufacturing businesses. A Manufacturing CRM innovates your overall sales from the enquiring to deal winning; it gives Manufacturers befitting answers to make profitable decisions. To suffice the above mentioned needs, there are several Manufacturing CRM software companies in India which cater to: 1) Large, 2) Medium and 3) Small businesses in the manufacturing industry.

1) Large Manufacturing Businesses:

A- Structure: A large Manufacturing business mostly consists of Manufacturing & Tour agencies, Boutique Tour Operators, Transport & Ticketing agencies, Hotel franchise, Banks, Manufacturing portals, etc. Either of these would typically have a number of branches, outlets or franchise. The Manufacturing industry being an interconnected industry has a many closely knit associations and tie-ups between these companies and agencies mentioned above. So a large Manufacturing business organisation would cater to massive revenue generating ventures such as global & domestic tours which ranges from tailored vacations, corporate tours & package holidays. Besides, they also assign finance,transportation and procurement responsibilities to other corresponding corporates.

B- How a Manufacturing (Customer Relationship Management) CRM Software helps: A Manufacturing CRM Software solves numerous day to day sales and miscellaneous activities that fall into the threshold of the large Manufacturing business model in a highly organised manner in a centralised hub. It serves as a common station for all the lead, client, and subordinate contact and itinerary details. Gives insightful forecasts and provides intelligent performance reports branch wise, region wise, sales person wise, etc. Helps identify top performing properties and sales persons with specific reasoning. Makes processes for sending bills, P.Os, simpler with effective management and storage. Automate communication and set reminders.

2) Medium size Manufacturing Businesses:

A- Structure: A large Manufacturing business mostly consists of Manufacturing companies, many manufacturing factories, wholesale distribution companies and corresponding service providers. Either of these would typically have a number of branches and regional office outlets. The manufacturing industry being an interconnected one has many closely knit interdependencies amongst these companies to meet with stringent deadlines for production & revenue generation. So, a large manufacturing business would cater to high-end unit & revenue generating global & domestic consignments.

Besides, they also assign finance,transportation and procurement responsibilities to other corresponding companies. The concern for a large manufacturing business is magnifying sales dimensions, effective mass production with complete quality control.

A large manufacturing company may have a sales team recruited to play as a major sales generator between the Manufacturing company & the distributor OR between the distributor and retailers. In this scenario, the manufacturing company would prioritise having a smooth functioning sales team. The large manufacturing company would need to closely monitor the performance and growth of their sales teams, distributors and retailers individually. Keeping faster business expansion in mind, Manufacturers have placed their focus on using Manufacturing CRM (Customer relationship Management) softwares.

The bottom line is that every Manufacturing business needs a streamlined process to capture leads and then progress into further stages of the sales life cycle.

A Manufacturing CRM gives a systematic console which encapsulates all the sales activities required to win customers.

It gives a packaged solution to address all the business activities involved in client acquisitions.

B- How a Manufacturing CRM Software helps: A Manufacturing CRM Software helps make complete transparency in its functioning, performance and growth. It not only solves numerous day to day sales and miscellaneous activities that fall into the threshold of a large manufacturing business model in a highly organised manner all at one location. It serves as a common booth for all the lead, client, and subordinate contact and inventory details. Gives insightful sales forecasts and provides intelligent performance reports branch wise, region wise, sales person wise, distributor & retailer wise as well. Helps monitor & identify top performing sales persons, distributors & retailers with specific indicators. Makes processes for making quotations, sending bills, P.Os, simpler & effective. Enhances the management of teams, clients and stock with a centralised management and storage. Automate communication and set reminders.

C- How a Manufacturing CRM Software helps: A Manufacturing CRM Software for a medium manufacturing business solves all the complex day to day sales and miscellaneous activities in a highly organised manner with a centralised storage. It serves as a common platform for all the client and lead contact details and critical information. Gives insightful forecasts and provides intelligent performance reports sales person wise. Helps identify top selling properties and top performing sales persons with specific reasoning. Makes processes for storing data, lead follow ups, making sales targets, strategic planning, etc. simpler with effective management and storage. A good Manufacturing CRM Software addresses all the revenue generation and growth goals of a medium sized Manufacturing business effectively. It also, simplifies follow up processes with an automated communication and lets you set reminders for the calls, site visits, mails, etc.

2) Medium Manufacturing Businesses:

A- Structure: A medium sized Manufacturing Business would typically cater to comparatively more of domestic manufacturing consignment assigning companies as well as undertake overseas business orders. They cater to medium sized consignment deals with medium sized product companies. They to provide products and services for comparatively smaller businesses in the secondary and light and high-tech or footloose companies. They would tie-up with wholesale distribution companies and relevant companies for transportation, allocation of services such as sales teams or agents. a medium sized manufacturing business would need all its sales and manufacturing units to perform exponentially well.

In order to function smoothly, a medium size manufacturing business ties up with local and country level companies, manufacturer portals, websites, etc. Irrespective of its size, every medium sized manufacturing business would have quite a mix of providing, allocating and outsourcing products & sales services for lesser lead time, client satisfaction, revenue and sales generation, etc.

B- How a Manufacturing CRM Software helps: A Manufacturing CRM Software for a medium sized manufacturing business solves all the complex daily sales and manufacturing inventory activities in a highly organised manner. The centralised storage, makes critical data available and manageable.Since they potentially tie-up with wholesale distribution companies and relevant companies for transportation, allocation of services such as sales teams or agents, a medium sized manufacturing business would need all its sales and manufacturing units to perform exponentially well. A Manufacturing CRM software serves as a common platform for all the client and lead contact details, preferential and critical information. Gives insightful forecasts and provides intelligent performance reports revenue, sales and stock monitoring and handling. It facilitates performance reports region wise, branch wise,wise sales person wise and distributor wise. Helps identify proficient products, sales persons, distributors, etc, and also gives a clear picture to identify favorable markets for their products & services. Makes complex tasks for maintaining complete details of all the organisational lead and client details easy to implement and manage. A good Manufacturing CRM Software addresses all the priorities for managing leads, growing sales and marginally generating revenue for a medium sized business effectively. It also, simplifies follow up processes with an automated communication and lets you set reminders for the calls, factory visits, meetings, mails, etc. to give you more opportunities to leverage on.

3) Small Manufacturing Businesses / Brokers:

A- Structure: A small sized Manufacturing Business would typically cater to domestic manufacturing consignment and local clients. They cater to small sized consignment deals with small sized product companies or individuals.

They to provide products and services for small scale businesses in the primary sector and light footloose companies such as fashion & retail, etc. They would tie-up with wholesalers and providers of transportation and allocation of services. A small manufacturing business would hire an in-house sales team to reach out to and generate considerable amount of leads and clients. Hence, a small sized manufacturing business would need all its sales and manufacturing people to perform exceptionally.

Being a small manufacturing business one would have to handle & multitask for providing, allocating and outsourcing products & sales services for lead time, client satisfaction, revenue and sales generation, etc. So the key need for a small manufacturer would be: Generating more leads, converting more leads, effectively handling and storing customer preferences and package details.

B- How a Manufacturing CRM Software helps: A Manufacturing CRM Software helps a small business make more conscious decisions to manage leads, share workload and boost sales faster.A Manufacturing CRM Software for a small manufacturing business solves all the complex daily sales and manufacturing inventory activities in a highly organised manner. The centralised storage, makes critical data available and manageable. Since they potentially tie-up with wholesale distribution companies and relevant companies for transportation, allocation of services such as sales teams or agents, a medium sized manufacturing business would need all its sales and manufacturing units to perform exponentially well. A Manufacturing CRM software serves as a common platform for all the client and lead contact details, preferential and critical information. Gives insightful forecasts and provides intelligent performance reports revenue, sales and stock monitoring and handling.

It facilitates performance reports region wise, branch wise,wise sales person wise and distributor wise. Helps identify proficient products, sales persons, distributors, etc, and also gives a clear picture to identify favorable markets for their products & services. Makes complex tasks for maintaining complete details of all the organisational lead and client details easy to implement and manage. A good Manufacturing CRM Software addresses all the priorities for managing leads, growing sales exceptionally & generating revenue for a small business . It also, helps close more leads and improve revenue grossing by simplified follow up processes with an automated communication and enables reminder setting for the calls, factory visits, meetings, mails, etc. to give you more opportunities to expand your business.

Key Reasons for using Manufacturing CRM Software:

A Manufacturing CRM is recommended if you wish to have
1. A 360 degree view of all your business activities. Giving you the benefit of undertaking the best calculated solution and measures for the most desirable results.
2. Crystal clear client life-cycle. Know the finest piece of information regarding your comapny’s sales.
3. Increase the probability of return customers.
4. A complete view of sales and inventories.
5. Complete knowledge of stock manufactured.
6. A hub of data storage and client & lead business.
7. An array of tools to grow and manage sales.
8. A single platform for communicating with clients,distributors, etc. via email, sms, chat, phone.
9. Access client & stock data, reports, etc. on multiple devices i.e. computers, laptops, tabs and smart phones. 10. Use high intelligence sales performance reports to monitor the sales of your organization and sales people.
11. Send reminders to clients for payments due & upcoming. This way a crm helps you stimulate punctual payments from your clients.
12. Integration with your existing ERP, Accounting and other softwares can help ensure you experience good functionality with the Manufacturing CRM.

How our Manufacturing CRM Software can help you:

Any business in the Manufacturing industry looking for a CRM solution would instinctively want to the best Manufacturing CRM software. So how do our Manufacturing CRM software features suffice your need & stand out from the other CRM software companies you would be evaluating? The following pointers clarify so:

1. Different Hosting options:
A. Web-based / SAAS based Manufacturing CRM Software:
A software licensing and delivery model which is a centrally hosted software licensed on a subscription basis. Occasionally referred to as an "on-demand" software. Customer relationship management (CRM) continues to be the largest market for SaaS.

We provide Manufacturing CRM software for both options: i) SAAS (software as a service) & ii) Online server based Manufacturing CRM Software.
Know if web based CRM hosting option suits your Manufacturing business the best. Get in touch with our CRM specialist.

B. On Premise Manufacturing CRM Software i.e. on your online servers: A software licensing and delivery model in which the Manufacturing CRM software is hosted on the client's online servers. The licensing for this kind of server is subscription based. Need to know more about an online server based Manufacturing CRM software or SAAS (software as a service) Manufacturing CRM? We can answer, get in touch with our sales team.

We provide a variety of hosting options for your large / medium / small business. You can choose a hosting on either of these highly secure amazon servers, VPS, dedicated servers, local servers, on the website ( hosted on Linux server ) or shared Linux hosting. Get in touch with us to suggest what's best for you!

2) Integration: Compatible with most ERPs, accounting softwares and others our Manufacturing CRM software integrates very well.
3) Customisation: Our Manufacturing CRM provides you the convenience of customisation as per your business needs to give the best CRM software experience.
4) Accessibility on multiple devices: Enjoy the ease of using our Manufacturing CRM software on a variety of devices i.e. Desktops, tablets, mobiles, etc. to view useful data and decide appropriately.
5) Keep track of inventories, stock and distributor details: Enter details of sold and available products, also have a daily update on the progress of your consignments and prospective clients.
6) View Lead reports: Reduce the spillage of your resources and spendings to get a crystal clear understanding of reasons for winning or losing leads. Convert more leads by regular monitoring how your sales team is performing on leads with detailed lead reports.
7) Set sales targets: Set and achieve more sales targets for your manufacturing business with detailed sales and lead reports for all your clients, products and leads on a daily, monthly, quarterly, biyearly and yearly basis.
8) Monitor your sales teams activities: Identify your top and worst sales persons, distributors, retailers, etc. regularly. Have a direct view into sales and discover your company's revenue dynamics.
9) Keep a track of schedule meetings: Have a complete record of meetings undertaken by respective sales persons. Also, know the plan of action with scheduled meetings.
10) Create concise & itemised quotations: Fasten your lead management process with winning quotations and sand box more deals with quicker approvals form & clients.
11) Forecast Manufacturing Sales: Know the prospective weekly, monthly, quarterly & yearly growth for your manufacturing business with insightful, informative and detailed Manufacturing sales forecast reports available in our Manufacturing CRM software.
12) Email & sms marketing: Send and schedule automated emailers and messages to your prospective clients with important updates.
13) Capture more leads: Keep a record of all the sales enquiries, leads generated, follow ups, etc. Set reminders for calls, meetings, emails, messages, important dates, etc.
14) Dashboard and reports: An easy to view coherent dashboard gives you a swift view of your Manufacturing Business. And helps you get a real-time picture of all the business activities and communications to take the right call.
15) Right sharing of important data: Tag clients, leads, distributors & retailers, sales people to share prime product & client data to keep everyone in your manufacturing business.

Managing enquiries and reaching out to more leads can make your manufacturing business accelerate. A crm for manufacturing industry will not only help attract more business but will also back your business with unbeatable performance. You can stay abreast of all the latest activities, set and track sales targets, monitor sales people's performance and manage your business smartly. A manufacturing crm gives your an updated view straight into the performance of your sales people. Quotation sending and following-up quotations are added benefits to intensive reports and user management you'll experience with a manufacturing crm.

To know more about CRM and the 17 industries we cater to, visit www.dquip.com.

Related Content From Our Blog:

Retaining clients in Manufacturing Business with CRM | Manage sales teams effectively for Manufacturing business with CRM | Managing contacts for Manufacturing business in CRM | Maximize Lead Follow-up Efficiency with CRM for Manufacturing business | Manufacturing CRM gives effective Sales Target management! | Manufacturing businesses can convert more leads with CRM! | Manufacturing CRM Feature list | CRM for Manufacturing - All you need to know! - Part 2 | All about Manufacturing CRM - Part 1 | Infographic on Manufacturing CRM features in a business flow | The 10 benefits of using a Manufacturing CRM | 5 Key CRM Reports For Manufacturing Business | CRM For Lead Management in Manufacturing business | Sales Target Management For Manufacturing Business | Factsheet on CRM for Manufacturing Business | Manufacturing CRM Features and Functionalities Infographic | Buying a CRM Software for Manufacturing Business? | How to choose the right Manufacturing Industry CRM Software? | Top 6 features of a Manufacturing Industry CRM | CRM for Manufacturing Industry

We have 200+ clients spread across India, Australia, U.S.A, U.K, Africa, Hong Kong and Singapore. In India, we have clients in almost all states.

We have sales people as well as industry-wise crm pages for the following states and cities in India:
Maharashtra- Mumbai, Thane, Navi Mumbai, Pune, Nashik, Kolhapur, Nagpur | Gujarat - Ahmedabad, Surat | Punjab - Chandigarh, Amritsar, Ludhiana, Mohali, Patiala, Jalandhar & Bathinda | TamilNadu - Chennai, Coimbatore | Karnataka - Bangalore | WestBengal - Kolkata | Delhi, Delhi NCR, Gurgaon, Noida | Uttar Pradesh - Lucknow | Telangana - Hyderabad | Bihar - Patna | Rajasthan - Jaipur, Udaipur | Madhya Pradesh - Bhopal

Get in touch with our CRM solution specialist to know more on how our CRM can help your business.

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