Arihant Capital Markets Ltd buys our tools to synchronize Marketing, Sales and Customer Care Activities of their 620 offices in 110 cities in India. Cloud Computing technology would be used for hosting these Marketing, Sales and Customer Care tools.
Our sales management system help companies to streamline their customer database and make the most out of their current contacts. Without any sales there is no business and a sales management system is designed to enable companies generate more business.
1. Automatic lead importing lets you import leads from vendors and any leads generated from website or internet marketing campaigns.
2. Built-in calendar to schedule appointments, follow-ups and renewals.
3. Prioritize leads with ease for efficient follow-up.
4. Secure, password-protected access to the lead database from any internet connection.
5. Daily data back ups and secure storage on our co-located servers ensure information is always available.
6. Sort leads by status, follow-up date, applicant data, contact information and more.
7. Attach notes to each lead profile.
8. Custom email messages and quotes.
9. Customize proposals and documents.
10. Ability schedule call reminders.
11. User can select leads or clients from the list which he/she wants to add in his/her call list.
12. Ability to receive SMS reminder before half an hour of the scheduled call or at time of scheduled call so that you cannot miss the calls.
Benefits of our Sales Management System
1. Improve customer satisfaction
The main benefit of sales management system is that it helps sales teams to offer the highest level of service to leads as they will be able to easily identify and meet their needs. Without sales management system leads information can be misplaced or filed incorrectly, when you implement sales management system a sales team can access information on all the company’s sales leads in the one place and can anticipate and meet their requirements.
2. Share information more easily
Sales management system allows entire teams of people to share company and lead information easily which can save time. Having lead history to hand and being able to deliver this to an entire sales team in an instant can make the sales process much smoother. Another bonus is that the information will be more secure as it will be in the one place and won’t need to be shared across a number of drives, printed out or downloaded onto memory sticks.
3. Increase sales by up selling and cross selling other products
Every time a member of staff records information about their leads and customers in sales management system they are helping to build up a picture of the habits that company’s customers have. Sales management system can record everything. A sales team can use this information to cross sell and up sell other products or services to their customers as they will have a clear idea of the customers’ lifestyles and buying habits. The information on sales management system will also allow staff to look at their customers’ buying trends historically
and look for patterns in their behaviors which will mean you can contact them at the most suitable times.
4. Identify most profitable and unprofitable sales leads
Selling and marketing to sales leads who are unprofitable can be time consuming and a drain on your finances. Sales management system can help sales teams to identify those who are not bringing any profit into the company and instead allow them to focus their time on the more profitable customers. This process will help sales leads as sales teams can build up strong relationships with the right leads. Reasons to have sales automation system
5. Increased salesperson follow-up effectiveness and organization
An important attribute for a successful salesperson is the ability to effectively follow-up on sales leads and opportunities in a timely manner. Simply put…do what you say you’re going do. Sales management system will give the salesperson the ability to easily capture, manage, schedule, and view tasks, appointments, emails,
and notes in one centralized location. It will also provide the ability to set reminder notifications so critical activities and appointments don’t fall through the cracks.
6. Increased efficiency of sales and marketing representatives!
Sales and marketing personnel spend a good deal of time meeting, networking, calling, and communicating with prospects, existing clients, partners, vendors and others. In the process they acquire an array of disparate information and generate future activities, appointments, and commitments. Sales management system will provide them with the ability to quickly access account and opportunity activity history and share this information with other team members. Sales management system will also automate routine activities such as trade show follow up, communication, lead routing, sales stage progression, quote creation, etc.
7. Accurately forecast sales pipeline
All too often sales managers come up on the end of the sales period and find they have not met their planned sales commitments. Sales management software can provide the sales management team with the ability to easily predict future sales in a number of powerful ways such as revenue by month, by product, by sales stage and by salesperson. This can provide valuable insight into what working and what not, bottlenecks in the sales process, poor performance, etc. If sales projections suggest company goals will not be met, this can be identified
well in advance and potentially remedied.
8. Effectively nurture prospective and existing customers!
Without sales management software nurturing prospective customers is typically quite difficult because it requires the management and analysis of a wealth of information such as product line interests, purchase history, business/decision roll, etc. CRM can allow salespeople to easily capture this information and execute automated campaigns that keep you in front of a prospect so that when they are ready to buy they think of you first.
9. Share account and opportunity information throughout your sales organization.
Dispersed multi-region sales teams often work on the same sales lead but perhaps for a different division or section of that account. The ability to easily share historical sales and activity history with other sales account representatives can give your business the ability to leverage these relationships to open new doors and create new sales opportunities
Cloud Computing and Sales Management System :
In its simplest terms, cloud computing allows businesses to plug into a shared data center instead of buying an individual copy of a software or technology product. The cloud can provide business applications that can be integrated with commonly utilized devices and software that are already in place. Despite being shared, these applications are fully customizable: think of several small companies who occupy an office building together, sharing such services as security and maintenance, but whose offices all look very different and perform discrete functions.
The architecture of cloud computing lends itself well to sales management system because sales reps need simplified, on-the-go access to a variety of applications. With the cloud, a rep can be connected to information, statistics, colleagues, partners, prospects, content and leads that might otherwise have been difficult to glean, especially while traveling.
Integration between all departments – sales, marketing, production, and even the boardroom – is one of the major advantages of sales management system through the cloud. Comprehensive and customized applications can improve sales rep productivity, streamline processes, and provide access to key information, about any deal, to any manager or executive who wants view it. Because sales people are able to update statistics and customer information immediately, marketing and sales initiatives can be more responsive and up-to-date. In short, all the information and data that is generated or used by a sales team can be recorded, tracked, analyzed, distributed and compiled by a sales management system. Disbursing it to the cloud allows for a wider range of access, as well as a streamlined approach to doing business.
Small businesses can benefit from cloud computing models of sales management system because they can save capital investment and personnel, but major corporations also employ enterprise cloud computing in order to make their interdepartmental communication efforts more effective. Additionally, enterprise cloud computing sales integration can be vital to a business which depends on global initiatives or expanding markets, in which sales reps are speaking different languages, using different technologies to manage information, and traveling frequently.